Jake Fuchs

Article

Mar 25, 2025

The near future could bring less dependence on screen-based engagement and centralize user intent through voice, chat and agentic AI interactions.

Article

Oct 10, 2024

Physical proximity is no longer a primary driver of customer loyalty. That’s why customer-centric digital channels are pivotal.

Article

May 7, 2024

AI-powered compliance cost savings helps community banks to compete and honor their commitment to local economies.